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Frequently Asked Questions (FAQs) - General Use of Service Print

I would like to be notified when a deal updates. What are my options? View All General Use of Service

Emails are sent out in coordination with our daily processing. If you would like to be notified of updates please see below on how to update your preferences.

To be notified when a Periodic Report has been updated, reports should first be added to your MyReports Section. To add a report, navigate to the deal you are interested in on CTSLink. Check the download boxes next to the file icons you wish to copy and click Add to MyReports.

To be notified when a Special Notice, or any other document has been posted such as Deal Documents, or Additional Documents, you will need to add the deal to My Series. To add a report, navigate to the deal you are interested in on CTSLink. Select the Add to MySeries button.
To be notified when a deal posts an investor Q&A or has terminated, you will need to add the deal to My Series.

Once you have updated MyCTSlink with the deals you are interested in, click on the MyCTSLink link at the top of the screen. There you may update your notification preferences.
For MyReports, check the Notify Checkmark for the deal, and click the Update Notifications button.
For MySeries, select the checkmark for Special Notice, Other Documents, Terminations or Forum Questions based on your interests, and click the Update Notifications button.

Ensure you have email notifications are turned on, by going to My Account and Notification Preferences, select to be notified immediately or daily. Turn off all Email Notifications will turn off notification

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